Where Gold and Silver Meet Trust

Clarification Text on the Processing of Personal Data

KÂR KATILIM GOLD REFINERY INC.

CLARIFICATION TEXT ON THE PROCESSING OF PERSONAL DATA

Our organization is of Turkish origin and conducts its operations both domestically and internationally entirely within its own corporate structure and authority. It has no partnership, representation, affiliation, or direct or indirect relationship with any third party, individual, institution, or company, whether based in Turkey or abroad.

The Law on the Protection of Personal Data No. 6698 was published in the Official Gazette dated 07.04.2016 and numbered 29677 and has entered into force. The Law, prepared by taking into account international documents, comparative law practices, and the needs of our country, aims to process personal data at contemporary standards and put it under protection. In this context, the purpose of the Law is to regulate the conditions for processing personal data, the protection of the fundamental rights and freedoms of individuals in the processing of personal data, and the obligations and procedures to be followed by natural and legal persons who process personal data.

Our Company is obliged to comply with the Law on the Protection of Personal Data No. 6698, and all personal data processed in operational processes are within the scope of this law.

As Kâr Katılım Gold Refinery Inc., we act in the capacity of data controller and take the necessary measures regarding the protection of personal data.

General Principles in the Processing of Personal Data

Our Company complies with the general principles set forth by Law No. 6698 in the processing of personal data. Our general principles in the processing of personal data are as follows:

  1. Compliance with the law and honesty rules,
  2. Being accurate and up-to-date when necessary,
  3. Processing for specific, explicit, and legitimate purposes,
  4. Being relevant, limited, and proportionate to the purpose for which they are processed,
  5. Retention for the period stipulated in the relevant legislation or required for the purpose for which they are processed.

Your personal data may vary depending on the service, product, or commercial activity provided by our Company; however, it can be collected verbally, in writing, or electronically through automatic or non-automatic methods, via our Company's and our member businesses' offices, branches, dealers, call centers, websites, social media channels, mobile applications, and similar means.

In addition, your personal data may be processed when you call our call center with the intention of using our Company's services, visit our website, or participate in trainings, seminars, organizations, and meetings organized by our company.

Legal Grounds for Collecting Personal Data

Your personal data is obtained in any verbal, written, or electronic medium, in line with the purposes mentioned above, in order to provide the products and services offered by the Company within the determined legal framework and to ensure that our Company fulfills its responsibilities arising from contracts and the law completely and accurately. Your personal data collected for this legal reason can also be processed and transferred for the purposes specified in this text within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVKK Law.

Personal data is used by our company for:

  • Improving the services offered, developing new services, and providing information about them,
  • For existing and prospective customers with commercial electronic message approval; promotion and marketing of campaigns and services,
  • Resolution of customer problems and complaints,
  • Conducting statistical evaluations and market research,
  • Determining and implementing the company's commercial and business strategies,
  • Management of relations with member businesses and business partners,
  • Follow-up of accounting and payment transactions,
  • Legal processes and compliance with legislation,
  • Answering information requests from administrative and judicial authorities,
  • Planning of in-company reporting and business development activities,
  • Carrying out legal notifications by performing financial control and reporting,
  • Management of internal control and audit activities,
  • Ensuring information and transaction security and preventing malicious use,
  • Making necessary arrangements to ensure that the processed data is up-to-date and accurate, and carrying out activities related to all these listed processes.

Transfer of Processed Personal Data

Our Company may share your personal data with our domestic and international business partners, member businesses, banks, financial institutions, independent audit institutions, etc., and persons and institutions permitted by the Law on Payment and Securities Settlement Systems, Payment Services and Electronic Money Institutions and other legislative provisions. Stored data may be transferred within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the KVKK Law.

Records and documents related to the transactions carried out by our Company with its customers are subject to storage for a certain period within the scope of legal regulations. If you request the deletion of your personal data, this request can be fulfilled at the end of the period determined by legal regulations; during this process, your personal data will not be processed or shared with third parties, except for obligations arising from legal regulations.

Rights of the Personal Data Owner Enumerated in Article 11 of the KVKK Law

As personal data owners, if you submit your requests regarding your rights to our Company through the methods organized below in this Clarification Text, our Company will conclude the request free of charge within thirty days at the latest, depending on the nature of the request. However, if a fee is foreseen by the Personal Data Protection Board, the fee in the tariff determined by our Company will be charged. In this context, personal data owners have the right to;

  • Learn whether personal data is processed,
  • Request information if personal data has been processed,
  • Learn the purpose of processing personal data and whether they are used in accordance with their purpose,
  • Know the third parties to whom personal data is transferred domestically or abroad,
  • Request correction of personal data if it is incomplete or incorrectly processed and request notification of the transaction made within this scope to third parties to whom personal data is transferred,
  • Request the deletion or destruction of personal data in the event that the reasons requiring its processing disappear, despite the fact that it has been processed in accordance with the provisions of the KVKK Law and other relevant laws, and request notification of the transaction made within this scope to third parties to whom personal data is transferred,
  • Object to the occurrence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,
  • Request compensation for the damage in case of loss due to unlawful processing of personal data.

In accordance with the 1st paragraph of Article 13 of the KVKK Law, you can submit your request regarding the exercise of your above-mentioned rights to our Company in writing or by other methods determined by the Personal Data Protection Board. Since the Personal Data Protection Board has not determined any method at this stage, you must submit your application to our Company in writing in accordance with the KVKK Law. In this framework, the channels and procedures for submitting your application in writing to our Company within the scope of Article 11 of the KVKK Law are explained below.

In order to exercise your above-mentioned rights, you can fill out the form at https://kargold.com/kar-katilim-kvkk-aydinlatma-metni.pdf with the necessary information to identify your identity and your explanations regarding the right you request to use from the rights specified in Article 11 of the KVKK Law, and deliver a signed copy of the form in person to the address "Yarımburgaz Mah. 1. Cumhuriyet Cad. No:50/1" with documents identifying your identity, send it via registered mail with return receipt, through a notary public, or by other methods specified in the KVKK Law.

Secure Packaging

Careful Packaging

Products are sealed in tamper-resistant packaging suitable for high-value contents.

Fast Delivery

Secure Delivery

Deliveries are handled through approved logistics partners, based on identity verification and delivery confirmation.

Gift Note

Gift Note

Upon request, an informational note can be included without disclosing product details.

Trusted Service

Trusted Service

Transparent processes and a reliable service approach.

Trusted Service

Motorcycle Courier

For local deliveries, a fast and controlled motorcycle courier option may be offered.

Insured Shipping

Insured Shipping

Shipments are covered by insurance based on the declared value and selected delivery method.